1STMAY 2024
Heart-Core Living Coaching and Mentoring
Agreement
This Agreement is entered into by and between: Ursula Woodason (Heart-Core Living) Coach and Mentor and Client who purchased product on www.heartcorewoman.com and/or related subdomains, whereby Coach agrees to provide Coaching and Mentoring Services or digital products sale for Client focusing on the following topics/results/outcomes/goals attached to this Agreement as Schedule A.
Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/ development of personal, professional, or business goals and to develop and carry out a strategy/plan for achieving those goals. In addition, there will be sessions provided where the client will be guided to access his/her energy field and exercise changes for desired outcomes. That includes clearing, shifting, and upgrading the energy field of the client.
Coach agrees to maintain the ethics and standards of behaviour established by the Association for Coaching “(AC)” global codes of ethics. It is recommended that the Client review the AC Code of Ethics and the applicable standards of behaviour - https://www.associationforcoaching.com/page/AboutCodeEthics
Client is solely responsible for creating and implementing his/her own physical, mental, and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
The client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.
Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education, and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and that coaching is not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
Ursula Woodason
Heart-Core Living Coaching
The parties agree to engage in a Coaching Programs and group or 1on1 online sessions scheduled via zoom calls. Coach will be available to Client by e-mail (ula@heartcorewoman.com?) and voicemail (07825736316) in between scheduled meetings as defined by the Coach. Coach may also be available for additional time, per Client’s request on a prorated basis rate (for example, reviewing documents, reading or writing reports, engaging in other Client related services outside of coaching hours).
This coaching agreement is valid for various products/meetings in various prices. All are officially stated on the website and agreed by the client while purchasing the product.
The calls/meetings shall be one hour or more, depending on the product. This is also clearly stated in the description of the product and agreed by the client by purchasing the product/session/meeting.
The refund policy in effect for the term of this Agreement is as follows: Please read our Return and Refund Policy at the bottom of this Contract.
The time of the coaching meetings will be determined by Coach and Client based on a time scheduled for the session and stated in the product description. The Coach will send a zoom invite to the Client for all pre-agreed scheduled meetings.
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the AC Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.
Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.
According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.
Client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the cancellation of scheduled calls/meetings. Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.
The Client acknowledges that the Coach has disclosed his/her record retention policy with respect to documents, information and data acquired or shared during the term of the Coach-Client relationship. Such records will be maintained by the Coach in a format of the Coach’s choice (print or digital/electronic) for a period of not less than 3 years.
Either the Client or the Coach may terminate this Agreement at any time with 2 weeks written notice. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship.
Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.
This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.
This Agreement shall be governed and construed in accordance with the laws of the United Kingdom, without giving effect to any conflicts of laws provisions.
This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.
You agree to this Terms and Conditions by clicking purchase button on the product available on www.heartcorewoman.com or related subdomains.
COACH signature:
Name: Ursula Woodason
Coach for: Heart-Core Living
The Client is eligible for refund is he/she is unhappy with the content of the sessions/meetings/product and has 3 working days after the session was completed or 7 working days after the product was purchased to settle the refund request sent to email address: ula@heartcorewoman.com which states clearly the reason for refund.
The money will be returned to the card that the purchase was made in 100%, unless agreed differently between the client and the Coach Ursula Woodason by written agreement via email address: ula@heartcorewoan.com
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